Support

Help with Escape The Paper.

Start with the setup guide or jump to the task you need. These guides cover the complete workflow from a new budget to reports and backups. Please remove or redact financial information before attaching screenshots or sample files to a support message.

Start here

Set up your first budget

Create a budget, choose category types, import transactions, and establish a simple weekly routine.

Open the getting-started guide

Import a bank CSV

Use the Home screen, a keyboard shortcut, or drag and drop to bring in a bank export.

Open the import guide

Review and split transactions

Add transactions manually, find uncategorised entries, split purchases, and copy table rows.

Open the transactions guide

Categories, goals, and targets

Structure spending, income, and savings correctly, then plan weekly limits and future expenses.

Open the planning guide

Tags and suggestions

Teach the suggestion engine with tags, rebuild its matches, and choose the right assignment action.

Open the suggestions guide

Track business expenses

Flag business transactions, select a reporting period, review profit and loss, and export a report.

Open the business guide

Back up budget files

Protect local .etpb budgets and use archive export and import for portable copies.

Open the backup guide

Keyboard shortcuts

Keep navigation, importing, category work, reports, and privacy controls close at hand.

View all shortcuts

Privacy and local data

See what the app processes, where data is stored, and which platform services may be involved.

Read the privacy policy

What changed recently

Review the latest release notes and current macOS compatibility information.

Read the changelog

Contact support

Email etp@flyingpenguins.co.nz with the app version, macOS version, what you expected, and what happened. Never send bank credentials or an unredacted transaction file.

Compatibility and purchase

  • Requires macOS 15.6 or later.
  • US price: $14.99 as a one-time purchase; regional prices may vary.
  • Purchases, downloads, and refunds are handled through Apple and the Mac App Store.
  • The app is actively maintained; the current public version is listed in the changelog.